Privacy Policy

Privacy Policy

Last Updated: January 2026

1. INTRODUCTION

Shawn Studioss (“We”, “Us”, “Our”) is committed to protecting the privacy and security of your personal data. This Privacy Policy outlines how we collect, use, maintain, and disclose information collected from clients and website visitors in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia and applicable international privacy standards.

By engaging our services (Photography, Videography, Décor, Catering) or using our website, you consent to the data practices described in this policy.

2. INFORMATION WE COLLECT

To provide our comprehensive wedding and event services, we may collect the following types of personal data:

A. Personal Identification Information

  • Full Name(s) of the couple/client.

  • NRIC / Passport Numbers (for contract verification and cross-border travel requirements if applicable).

  • Contact details (Phone numbers, Email addresses, Residential addresses).

  • Billing and payment information.

B. Event Details

  • Event dates, times, and venue locations (Malaysia, Singapore, India, etc.).

  • Guest lists and seating arrangements (for coordination purposes).

C. Sensitive Personal Data (Catering Specific)

  • Since we operate Shawn’s Kitchen (Catering), we may collect information regarding dietary restrictions, food allergies, and religious dietary requirements for you and your guests. This data is processed strictly for health and safety compliance during food preparation.

3. HOW WE USE YOUR INFORMATION

We use the collected data for the following specific purposes:

  • Service Fulfillment: To execute photography, videography, décor setup, and catering services effectively.

  • Communication: To send quotations, invoices, itineraries, and answer inquiries via WhatsApp, Email, or Phone.

  • Logistics: To arrange transport, permits (for Singapore/India events), and crew allocation.

  • Internal Record Keeping: For accounting, tax, and audit purposes.

  • Marketing: To send you updates, seasonal promotions, or newsletters (you may opt-out at any time).

4. VISUAL MEDIA & CONTENT USAGE (Important)

As a media production company, the core of our business involves capturing images and videos.

  • Public Display: By hiring Shawn Studioss, you acknowledge that photographs and videos taken during your event may be used for our business portfolio and marketing. This includes:

    • Our Official Website (Gallery/Blog).

    • Social Media Platforms (Instagram, Facebook, TikTok, YouTube).

    • Print Marketing (Brochures, Banners).

    • Industry Award Submissions.

  • Opt-Out / Privacy Requests: If you strictly require total privacy (e.g., no social media posting), you must inform us in writing prior to the event. A Non-Disclosure Agreement (NDA) may be signed, which may be subject to an exclusivity fee as it restricts our ability to market our work.

5. DATA PROTECTION & SECURITY

We implement appropriate technical and organizational security measures to protect your data against loss, misuse, or unauthorized access.

  • Digital files are stored on secure, encrypted drives and cloud servers.

  • Physical contracts and guest lists are accessible only to authorized personnel (e.g., Lead Planner, Head Chef).

  • We retain your data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal/tax requirements.

6. SHARING OF INFORMATION

We do not sell, trade, or rent your personal data to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners and advertisers.

We may disclose your personal data only in the following circumstances:

  • Third-Party Service Providers: Strictly for operational needs (e.g., a specific delivery driver or external lighting technician) who are bound by confidentiality.

  • Legal Requirements: If required by law, court order, or governmental authority (e.g., Police or Tax Department).

7. COOKIES (WEBSITE USAGE)

Our website may use “cookies” to enhance the user experience.

 

  • Usage: Cookies help us analyze website traffic (via Google Analytics) to understand which services are most popular.

     

  • Control: You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. Note that some parts of the website may not function properly without cookies.

8. INTERNATIONAL DATA TRANSFER

For clients in Singapore or India, or for destination weddings: Your data may be transferred to and processed in Malaysia (our HQ) or other jurisdictions where our team operates. By submitting your information, you agree to this transfer, ensuring we can manage cross-border logistics effectively.

9. YOUR RIGHTS

Under the PDPA, you have the right to:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Request us to correct any inaccurate or incomplete data.

  • Withdraw Consent: Withdraw your consent for us to process your data (this may affect our ability to provide services).

To exercise these rights, please contact us using the details below.

10. CONTACT US

If you have any questions about this Privacy Policy or how we handle your data, please contact our management team:

Whatsapp
© 2012-2026. Shawn Studioss. All Rights Reserved.
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